Selected Product:

iPhone 6S Plus

FAQ's

How do I update my iOS version?

If your phone automatically downloads an over-the-air update, you will receive a notification informing you that an update is available to install. Tap "Install Now."


To manually check for software updates, follow these steps:


  1. From the main screen, tap the "Settings" icon.
  2. Locate and tap "General."
  3. Tap "Software Update."
    • Note: If the message "iOS is up to date" is displayed, swipe up from the bottom of the screen to return to the Home screen. Otherwise, continue with step 4.
  4. Tap "Download and Install." If prompted, enter your passcode to continue. Your phone will begin downloading the update.
  5. Tap "Install" or "Install Now." Your device will install the update and restart.
    • Note: If prompted, enter your passcode to enable Face ID and return to the Home screen.

Helpful?

Can't find what you need?

Chat with Support

Chat with one of our agents live. We will get back to you in a few minutes.

Call Directly

Need guided support? You can call us directly and we will help you.

Phone Support:

1-877-440-9758

Main Line:

Phone Support:

1-877-440-9758

Self-service tools available 24/7

Check your balance, refill or manage plans and phones with our

611611 text feature.

Connect with us