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iPhone 8
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FAQ's
Why does my iPhone say "SOS", "No Service", or "Searching"?
If you see No Service or Searching in the status bar on your iPhone, your device isn't connected to a cellular network.
If you see SOS or "SOS only" in the status bar, this feature allows you to still make emergency calls when not connected to a cellular network.
SOS or "SOS only"
If you are seeing SOS or "SOS only" without any noticable cause such as:
- This is not a new activation
- Not activating a new phone on an exisitng number
- Not installing a new/different SIM Card into the phone
- You did not just factory reset the device
Your device is most likely unable to establish a cellular network but can still make emergency calls.
Try the following options to get connected to a cellular network:
Check Coverage in your Area
- Make sure that you're in an area with cellular network coverage.
- Turn your cellular data off and then back on again.
- Locate and tap Settings.
- Then tap Cellular or Mobile Data.
- If you're traveling internationally, make sure that your device has data roaming on.
- Locate and tap Settings.
- Tap Cellular.
- Tap Cellular Data Options. Then, tap Data Roaming.
Turn Airplane Mode On/Off
- From the main screen, slide the screen down from the top.
- Tap the "Airplane mode" icon to turn it on/off.
Restart your Phone
If you are still experiencing network connection issues:
1. Use our automated assistant to quickly resolve this issue.
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