To transfer wirelessly, on your current and new phone go to "Settings," tap "Connections," then tap " Wi-Fi wifi ," and connect to a network.
Note: Make sure both phones are connected to the same network. If you do not have access to the internet you can use a USB-C cable and plug one end of the cable into your current phone and the other end into your new phone.
Chat with one of our agents live. We will get back to you in a few minutes.
Need guided support? You can call us directly and we will help you.
Phone Support:
1-877-440-9758Check your balance, refill or manage plans and phones with our
© 2025 Family Mobile, Inc.